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How sbbobet Handles Your Personal Information

This page explains exactly what data we collect when you use sbbobet, why we collect it, and how we keep it secure — from your account registration through to wallet transactions via DANA, OVO, or GoPay.

Account data protectedWallet activity kept privateDANA, OVO, GoPay transaction records securedNo data sold to third partiesContact us to request your data
sbbobet How sbbobet Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Information

We apply a consistent set of data-handling practices across every part of your account — from the moment you register to the point you process a withdrawal. These practices cover how data is stored, who can access it, how long we keep it, and what you can ask us to do with it.

Encrypted Storage

Your account data — including wallet identifiers for DANA, OVO and GoPay — is stored using encryption. We do not store full payment credentials; only tokenised references used to match your transactions.

Cookie and Session Tracking

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can clear these through your browser at any time; doing so will log you out of your current session.

Account Security Controls

Login attempts trigger OTP verification to your registered mobile number. If we detect an unusual device or location, we pause access until you confirm your identity — this applies regardless of which wallet you use.

Data Retention and Deletion

Active accounts retain full history. Closed accounts are reduced to the minimum records required under applicable obligations, then deleted. Submit a deletion request via live chat or email and we will confirm the timeline that applies to your account.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

Have a question about your data or want to request a copy of what we hold? Our support team handles privacy requests alongside general account queries. You can reach us through live chat, email, or our in-app message channel — all routed to the same team that manages account and wallet support.

Team online

Live Chat

Start a live chat session directly from your account dashboard. Our team handles data access requests, deletion queries and account privacy concerns through this channel.

Email Support

Send your privacy request by email with your registered account name and the specific data action you need — access, correction or deletion. We aim to respond within the timeframe required by applicable rules.

In-App Messaging

Use the message icon inside your account to submit privacy queries tied directly to your session. This keeps your request linked to your account without sharing details in an external channel.

Your Privacy Rights — Common Questions

Below are the questions we receive most often about how sbbobet handles personal data. If your question is not covered here, contact us through live chat or email and we will respond with the specific details that apply to your account.

We collect your name, email address, phone number and the payment method you choose — DANA, OVO or GoPay. We also log the device and IP address used at registration to verify your identity and flag unusual access.

We store tokenised references to your e-wallet, not your full credentials or PIN. These tokens allow us to match your deposit and withdrawal records without holding raw wallet access data on our servers.

Yes. Submit a data access request through live chat or email using your registered account name. We will compile the relevant records and respond within the timeframe required under applicable rules for your region.

Contact our support team via live chat or email and specify that you want your data deleted. We will close your account, remove all non-mandatory records, and confirm what minimum data we are required to retain under applicable obligations.

We share data only with payment processors — the e-wallet rails you select — to complete your transactions. We do not sell personal data to advertisers or share it with unrelated third parties under any circumstances.

Log in, go to your account settings, and edit the relevant field. For identity-verified fields such as your registered name or phone number, contact support through live chat or email to request a correction with verification.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.